Return & Refund Policy

At 【请替换：店铺名称】, your satisfaction is our priority. If you are not completely satisfied with your purchase, you may be eligible to return the item according to the terms outlined below.

Return Eligibility

Return requests must be submitted within 30 calendar days of delivery of your order.
Items must be unused, undamaged, and in their original condition.
All original packaging, labels, and accessories must be included with the returned item.
Returned products should be suitable for inspection and resale.
Items missing original components or showing signs of misuse may be denied a refund.

Non-Eligible Returns

The following items are not eligible for return:

Customized or personalized products.
Downloadable or digital products.
Gift cards or promotional certificates.
Clearance or final sale merchandise.
Items damaged after delivery.

Return Process and Refunds

Please allow 2-4 business days for us to process your return after receiving it. Once the return is received and inspected to confirm eligibility, we will issue a refund using the original payment method. Please note that your financial institution may require an additional 7-10 business days to process the refund and display funds in your account.

Delivery Issues

If your order arrives damaged, incomplete, or incorrect, please keep all original packaging and contact us at 【请替换：客服邮箱】 immediately. We will review and assist you accordingly.

Return Shipping

Customers are responsible for return shipping costs unless the item is defective, damaged, or an incorrect product was sent. Shipping fees are calculated and displayed at checkout for your convenience.